What Clients Want in 2019

This program is available on demand.


Chief Legal Officers report that half the work they outsource could be done by many different law firms. In 2019, most clients look at all providers on a more level, data-driven playing field, and exercise greater discipline and oversight on law firm selection, management and spend analysis. Trusted relationships will always be important, but they aren't necessarily enough to lock in a client if other critical elements are not also in place.

Corporate law department advisor Jim Wilber and law firm strategist Eric Seeger will present both client and law firm perspectives in this Altman Weil Webinar, What Clients Want in 2019. They will discuss new imperatives within law departments, key law firm selection and performance metrics, and what firms can do to build long-term, collaborative partnerships with clients in 2019.

Originally recorded May 16, 2019. 75 minutes. 

Topics include:

  • Executive suite pressure on the law department
  • Legal Operations Managers: The new gatekeepers
  • Selection decisions: Meaningful law firm differentiators
  • Practical collaboration: Having the right conversations
  • Relationship accelerators: Putting skin in the game
  • Evaluating law firms: Performance scorecards
  • Effective lawyer-client relationships: A two-way street 

Who should attend:

  • Managing Partners and Firm Chairs
  • Executive and Management Committee members
  • Practice Group and Industry Team leaders
  • Chief Marketing Officers and Business Development professionals
  • Chief Administrators and Executive Directors
  • Every lawyer who manages client relationships 

Program Presenters:

Eric A. Seeger, Principal, Altman Weil, Inc.
James S. Wilber, Principal, Altman Weil, Inc. 

ON-DEMAND REGISTRATIONS: Email info@altmanweil.com; or Call 610-886-2008.

On-demand registrations include:

  • 24/7 online access to the webinar for 1 week
  • Unlimited views during your chosen subscription period
  • All-firm viewing rights during your chosen subscription period
  • Supplementary materials, with permission to distribute to all program participants

On-demand pricing:

$395 for 1 week (7 days) of unlimited, all-firm access to the webinar.

Refunds are not available for On-Demand registrations. 

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