The Importance of Law Department Performance Benchmarking

Law Department Performance Benchmarking

December 2002 found many general counsel in end-of-year discussions with senior management about the performance of their law departments.  We can rightly guess that the gist of most conversations focused on the bottom line and the overall task to "do better."  Goals were developed.  Meetings ended.

If this sounds familiar, you are probably asking yourself what particular issues and actions your law department should focus on to meet 2003 goals.  Benchmarking is an important part of the process to answer this question.  With benchmarking, not only are challenges identified, but also law department strengths are validated.  These strengths can, and should, be exploited as needed to help meet 2003 goals.

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