You Can't Manage What You Can't Measure -- Customize Your Law Department Benchmarking

You Can't Manage What You Can't Measure

What is the average salary for a 10-year lawyer in the law department of a healthcare organization?  What core practice areas are provided in-house by lawyers in the utilities industry?    How do healthcare law departments utilize paralegals?  How much litigation is handled in-house rather than sent to outside counsel in financial services law departments?  What contract terms are business clients allowed to negotiate?

These are examples of specific questions that can be answered through customized benchmarking studies.  Benchmarking has become an essential  tool for measuring and managing a law department's performance, from cost management to efficient service delivery to clients.  It provides the mechanism by which one can measure a law department relative to comparable organizations.

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